Andrew M. Cuomo, Governor | Richard A. Ball, Commissioner
 Division of Milk Control and Dairy Services

Overview of the Division

The Division of Milk Control and Dairy Services is responsible for all aspects of the State’s dairy industry.  The Division has a dual role to protect the health and welfare of the people of New York State and to help promote the agricultural economic development of the dairy industry through various economic controls and programs.

The dairy industry is the largest single segment of the State's agricultural industry. The Division regulates this industry through various sanitation, inspection, and economic controls and programs. Activities include issuance of licenses; inspecting each fluid, manufacturing and wholesale frozen dessert plant every 90-days, enforcing milk sanitation requirements, monthly sampling of milk and milk products, operating a milk producer security program, overseeing the implementation of dairy promotion activities, coordinating state and federal dairy policy, operating a state milk marketing order, collecting and analyzing data on the state dairy industry, investigating consumer complaints about milk quality, managing the milk price gouging law, and reviewing milk labeling and advertising.

The Division seeks to:

  • Establish and continuously renew public health enforcement and sanitary inspection techniques;
  • Establish policy guidelines for penalty actions provided for by law and determine actions required;
  • Review the effectiveness and adequacy of all relevant milk and dairy product laws and regulations and recommend changes where necessary;
  • Conduct and supervise the licensing of certified industry milk inspectors;
  • Prescribe uniform methods and procedures for conducting inspections in an effective, efficient, and economical manner;
  • Administer the Dairy Products Laws and the related rules and regulations concerning the quality of milk and milk products produced and / or sold in New York State;
  • Ensure that all dairy products are properly represented in labeling and advertising;
  • Conduct inspections in accordance with the cooperative State Public Health Service Program for certification of interstate milk shippers;
  • Maximize sales of milk and dairy products;
  • Ensure an adequate supply of milk for the public;
  • Ensure income protection for producers in case of milk dealer defaults in payment;
  • Encourage the orderly marketing of milk through producer owned and controlled cooperatives;
  • Encourage efficiencies in the handling of milk;
  • Promote conditions necessary to provide an adequate return to dairy farmers.